Hi, I’m Ashlie 👋

I’m a Client Journey Engineer that helps businesses design CRM systems that actually work for them and their clients.

With over 15 years of experience across operations, marketing, sales, and customer success, I’ve seen firsthand how the right systems can turn chaos into clarity. I help small businesses map their client journey, automate key processes, and create experiences that keep customers coming back.

Whether I’m untangling CRM workflows, aligning teams around the customer experience, or building data-backed systems that scale, I bring a strategic yet practical approach to every project.

I’ve worn many hats — business owner, operations manager, marketing strategist, customer success leader — and that mix helps me connect the dots across the entire business journey.

Outside of building client journeys, I’m all about family adventures, discovering new places, and the music that keeps my creativity flowing.

If you’re ready to create a client experience that’s smooth, scalable, and smart schedule a free call below!